Frequently Asked Questions
- How can I archive a client or lead In DisputeFox?
- What is the difference between Addresses, Current Addresses and Previous Addresses in the Pay Per Delete Charge Setting?
- How can I change a current client with portal access to a canceled client without portal access?
- How do I set up my SMS number in DisputeFox?
- Does the system support inputting ITIN numbers?
- Can I edit an AutoFox to remove the SMS message while keeping other actions?
- How can I set up birthday email and SMS automation in DisputeFox?
- Can the system populate the lead personal information form when someone books an appointment for a FREE Consultation?
- How can I test auto fill on email for Autofox?
- How can I set billing reminders for clients?
- How can I track commissions for my team members in DisputeFox?
- How can I resend the client agreement for signing in the portal?
- How can I create new dispute letters for a client in the middle of the ongoing round ?
- How can I access letters that I previously printed or downloaded?
- How can I locate the Forgot Password email to edit? I'd like to reword some things.
- How can I provide portal access to clients in DisputeFox?
- How do I set up payment using Square in DisputeFox?
- What does it mean when an email status says "bounced"?
- How can I edit login details for the client's credit monitoring?
- How can I update the credit score on the dashboard to reflect the confirmed changes, given that the current credit file shows the same previous scores?
- How can I update a creditor that has an incomplete address on file?
- How can I resend the onboarding email?
- How can I add an additional secondary bureaus to the list in DisputeFox?
- How can I access the last round of letters to be printed if my computer didn't save them?
- Can I display the middle name when searching for someone in DisputeFox?
- How can I add my IdentityIQ affiliate link in DisputeFox?
- Does the system allow incoming calls on the telephone number used for outgoing calls to clients?
- Why does the email status say NA instead of delivered or bounced?
- How can I send the analysis report to my clients?
- How can I customize the onboarding messages sent to clients?