Frequently Asked Questions
- How can I receive notifications for customer replies to SMS messages sent through DisputeFox?
- I'm trying to build an AutoFox, but when I click on "Select Template," only one of my templates shows in the dropdown. Can you assist me with this?
- Will I receive an alert when a client uploads a document to the portal?
- How can I remove an account from dispute status without deleting it?
- How can I remove the requirement for clients to provide their Social Security card in the client portal? I only need proof of ID and proof of address.
- How can I locate my API key for integrating DisputeFox with other platforms like ActiveCampaign via Zapier?
- How can I access the certified mail and post office section in DisputeFox? Do I need the paid version for that?
- How can I view my monthly payments?
- I'm interested in trying out the process of creating freeze letters using DisputeFox. Will this automatically generate them, allowing me to print and mail them myself?
- I'm looking to change my password in DisputeFox. However, I can't seem to find the option in the settings. How can I do this?
- How can I create an unpaid invoice?
- If I initially selected Metro2 but now want to use factual disputes, do I need to switch settings?
- How can I integrate Calendly with DisputeFox to seamlessly transition new leads from scheduling consultations into the lead page?
- How can I set up team members so they can only see the clients assigned to them?
- How can I submit my monthly payment for DisputeFox?
- Where can I view previous dispute letters I've sent out for clients?
- Where can I find all the letters created for a client from all three bureaus?
- Is it possible to add lawyers to the affiliate portal in the CRM?
- What does transaction limit mean?
- How can I edit columns on the main Client Report?
- How do I get the updated credit report from monitoring agency to the portal ?
- Where can I upload affiliate agreements in DisputeFox?
- How can I ensure my clients receive onboarding information?
- How can I activate the order credit report link for automatic emails during client onboarding?
- Why are my imported clients opted out and how can I resolve this to send them the onboarding campaign?
- How can I send clients their portal login credentials for the DisputeFox portal?
- How can I access AI Metro 2 Letters in DisputeFox?
- How can I set up automated SMS and emails for clients as an anniversary after they've been signed up for 3 months?
- How do I enable the documents tab in the client portal?
- How can I give admins and outsourcers full access to the system in DisputeFox?