Suspension Criteria:
Customer Type, Status, Process, Folder, Field Change, Payment, Client Signed The Agreement, All Required Documents Uploaded are the options you can choose as a suspension criteria.
Note: You can choose any one suspension criteria.
Let's go through each of these options in brief:
Condition Values:
Customer Type: You can choose between two values available i.e. Lead or Client depending upon the current value for the Customer Type.
Status/ Process/ Folder: You can choose the value on triggering which the autofox should get suspended; you can choose appropriate value avaiable within dropdown.
Field Change: Here you have to choose the 'field' within the first dropdown and its corresponsing values within the second dropdown w.r.t. the value selected for the first field.
Payment: This is strainght forward, you can choose either if Payment Failed or Payment Sucessful.
Client Signed The Agreement: This condition will be satisfied if the client signs the agreement which is shown to him when he logins for the first time to his portal. If there are more than once agreement assigned to the client then all must be signed in in order to satisfy this condition.
All Required Documents Uploaded: This condition too is satisfied from the client portal; if all the required documents are uploaded by the client then this condition will get satisfied.
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