1. Ability to Upload PDF as an Identification Document:
Do you consider ID Docs any enclosures with a dispute letter? For example, including proof of on time payment when disputing historical late status payments with the CRAs. Do those documents need to be uploaded as image format?
Well, Now identity docs are no longer restricted for PDF formats file types. Identity documents can be uploaded from CRM as well as from Client Portal side as picturize below.
2. Auto Re-import summary on Dispute Results tab:
You can now see the summary of the auto-reimport and/or side by side reimport displayed under Dispute Results tab.
NOTE: This summary is available for the re-imports done/saved going forward, it wont be available for the re-imports saved prior today.
3. Customer Portal Deleted/ Repaired Items:
We are now showing details of all the Deleted/ Repaired items on the Clients dashboard. This is an attempt to get more details of the ongoing progress with dispute items at a quick glance for individual client as all as for the CRM user.
4. A New column, 'Billing' is added at Clients listing page, which will shown if the 'Automated Recurring Billing' is Active or Paused:
Recurring billing status 'Paused'/ 'Active' with 'Pause' highlighted in red color with in the existing billing column on client Grid.
5. Ability to edit the creditor address from Pending Letter and Active letters:
If at all PrintFox is showing undeliverable address now there is a way to edit the address and can try again from the pending letters section itself. The user can change the address by clicking on the name label(not the edit icon);
The changed address will be updated as the new Envelop, while sending the particular round of letter.
6. New columns 'Days In Status', 'Days in Folder':
New columns 'Days In Status', 'Days in Folder' as highlighted in below screenshot are introduced under the 'Grid View'. These columns will show the count of number of days any record is assigned with any Status or Folder.
Once the value of 'Status' or 'Folder' gets changed, the count value is rested and is newly started considering the changed day as the start date.
Note: These options will be shown only at 'Grid View' --> 'Edit Columns'
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